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How to order

Customer Purchase Order — Order Process

How to place an order with UK Printing Company, from quote to delivery.

Preferred PO format: PDF Artwork: PDF/X‑4 Payments: Pro‑forma / 30‑day (by agreement)

Overview

We accept customer Purchase Orders (POs) via email or portal upload. To avoid delays, include all details listed below. After we receive your PO and print‑ready artwork, we’ll confirm your order with an Order Confirmation that states pricing, lead time and dispatch date.

Step‑by‑Step Process

1Quote
Request a quote with sizes, quantities, materials and deadline.
2PO & Artwork
Send your PO (PDF preferred) and print‑ready files. Reference the quote number.
3Pre‑flight
We check artwork specs (size, bleed, colour mode). If needed, we’ll request fixes or proofs.
4Confirmation
We issue an Order Confirmation with costs, ETA and dispatch date. Payment terms confirmed.
5Production
We print and finish to your spec. Colour‑match or samples if agreed.
6Dispatch
We ship via your chosen service. Tracking details sent on dispatch.

What to include on your Purchase Order

Field Description / Example
PO Number Unique reference, e.g. UPC-2025-00123.
Bill‑to & Ship‑to Company, address, contact, phone, email. Include any blind/neutral shipping notes.
Contact Details Buyer name, email, phone for approvals and delivery queries.
Product & Material e.g., 2x Fabric Banner, 210gsm Display Polyester; 1x Dibond Panel 3mm.
Sizes & Finishing Exact mm; hems, eyelets, pole pockets, stitching, drill holes, lamination.
Artwork References File names/links; version/date; colour notes (Pantone aims, rich black).
Quantities Per item and total. State if split across multiple addresses.
Unit Prices Per line item and total excl. VAT (unless stated).
Required Date Target dispatch or in‑hands date and any constraints.
Shipping Method Standard / Express / Pallet / Collect. Any labels/paperwork required.
Payment Terms Pro‑forma, card, bank transfer, or approved credit (e.g., 30‑day EOM).

Artwork & Pre‑flight

  • Follow our Artwork Guidelines (PDF/X‑4, CMYK, correct bleed and scale).
  • Outline fonts, embed images, define White/Varnish as spot colours for UV work.
  • Proofs available on request; colour‑critical jobs may require printed swatches.

Lead Times

Lead time starts after PO + print‑ready artwork + payment/terms confirmation. Urgent orders depend on capacity. We’ll confirm an estimated dispatch date on the Order Confirmation.

Delivery & Shipping

  • Tracked courier services; express and timed options available.
  • Neutral/white‑label shipping available; provide paperwork if required.
  • Multiple addresses: send the split and any label requirements.

Simple PO Template

Field Example
PO Number UPC-2025-00123
Customer Acme Events Ltd, 12 Trade Park, London, W1 — Jane Doe, 0207 000 0000, jane@acme.co.uk
Ship To Same as above (or specify venue & date)
Items 2 × 3m Fabric Banner (210gsm), hem & eyelets; 1 × 600×800mm Dibond 3mm, 4× drill holes
Artwork Banner_A_v3.pdf; Dibond_Sign_v2.pdf — CMYK, PDF/X‑4
Unit Prices Banner £45.00; Dibond £38.00
Totals Subtotal £128.00; VAT £25.60; Total £153.60